MapSoft

Sales Management

Mapsoft ERP’s Sales Management system streamlines the entire sales process, from managing customer relationships to tracking sales orders and analyzing sales performance. Improve efficiency, increase sales, and enhance customer satisfaction with a comprehensive, automated sales system.

Sales Orders

Simplify the process of creating, processing, and managing sales orders. Track orders from the moment they are placed through to delivery, ensuring that orders are completed accurately and on time.

Quickly create and manage sales orders with automated workflows
Track order status and manage backorders
Generate order confirmations and invoices
Real-time updates and integration with inventory for stock availability

Customer Relationship Management

Improve customer engagement and satisfaction by managing customer interactions, order histories, and communications. Keep track of sales opportunities and ensure that customers receive the best service possible.

Maintain a complete customer profile with contact details and order history
Track leads, sales opportunities, and customer inquiries
Manage customer communications with built-in email and SMS integration
Automated follow-up reminders and service level agreements (SLAs)

Order Tracking

Keep track of your orders throughout their lifecycle, from creation to shipment. The system allows you to track delivery dates, monitor shipping statuses, and update customers with the latest order information.

Track sales orders in real time
Get notifications for delayed or backordered items
Track shipments and delivery statuses directly from your ERP
Communicate delivery details to customers via automated notifications

Sales Analytics

Gain valuable insights into your sales performance with detailed analytics and reporting tools. Monitor sales trends, customer behavior, and product performance to optimize your sales strategies.

Generate customizable sales reports with real-time data
Analyze sales trends, profit margins, and product performance
Track key performance indicators (KPIs) like revenue, order volume, and customer satisfaction
Identify growth opportunities and optimize pricing strategies

Sales Forecasting

Improve decision-making with accurate sales forecasts based on historical data and current trends. Predict future sales volumes and adjust strategies to meet demand and maximize profitability.

Generate sales forecasts based on historical trends
Predict future product demand and revenue
Adjust sales strategies to meet targets and maximize profits
Improve inventory management with accurate demand forecasting